About Us

About Us

Crystal Gallery LLC is UAE's leading manufacturer, marketer and retailer of exquisite handcrafted crystal products since 1992. We create awards, souvenirs and trophies for corporate, entertainment and sports events in the UAE. Every crystal product is made with perfection and skill inherited from centuries old techniques. We ensure that every Crystal Gallery product is not just aesthetically appealing but also fulfills the purpose it was created for. As you are aware anyone who is faced with the challenge of being responsible for purchasing corporate stationery, awards, trophies and gifts, knows that the right choice has to be made because it is based on goodwill as well as a reflection of the organization's choices and values. Such products should be well chosen so that they will be greatly appreciated and recommended, to other business associates in the years to come.

You are welcome to take a pick or better still; choose from all our product ranges which are corporate gifts like trophies and desktop products, replicas of famous traditional and modern buildings, objects of common interests, religious artifacts, jewellery, table ware, sports awards and trophies, 3-Dimensional images in cubes, gift ideas for family occasions or simply check the latest gift trends. Our eclectic designs link the best from the western and eastern parts of the world.

Being a pacesetter, we use state of the art technology such as Water-jet cutting machines, Vitro laser machines, etc, to create unique, exquisite designs that have invoked admiration from our customers and competitors alike. There is a plethora of products to choose from which we recommend, can be used to award your employees or felicitate your clients. For instance, for clients who are based abroad you can choose replicas of famous landmark buildings in the UAE or religious artifacts and souvenirs that reflect the deep rooted heritage of the Middle East.

There are over 15,000 designs to choose from. Our customers are delighted with the fact they can customize their designs or 'crystallize their ideas' be it for corporate or personal use. This means that you can have your company's logo, quote or a message etched onto the product. Different technologies such as 2D and 3D laser engraving, UV, film printing etc can make your chosen products look better and different. Our in-house production staff always goes out of their way to understand and address every customer's needs.

We are what we repeatedly do. Excellence, then, is not an act, but a habit.


Crystal Gallery's uncompromising commitment to quality, manufacturing standards and concern for the environment, has earned the ISO 9001:2008 and ISO 14001:2004 certification, thereby becoming the first crystal manufacturer in the Middle East to earn this distinction. This honour reflects Crystal Gallery's recognition in the global market for its standards of overall service, focus on customer care and unique products.

As a leader and pacesetter, we have always been in the pursuit of excellence. In fact, we are a corporate partner of the Dubai Quality Group, the Dubai Service Excellence Scheme and Ingredient Branding Partner of Swarovski, which proves that we render high quality of overall services and products to our clientele. It is with pride we declare various Governments and their ministries as well as 150 blue chip companies from the Fortune 500 list regularly approach us for their corporate, entertainment and sports events. Within the GCC region we have been associated with or have sponsored trophies for Dubai Quality Awards, Sheikh Khalifa Excellence Award, GITEX Award, Etisalat 25th Anniversary Awards, Dubai International Holy Quran Award, Sheikh Hamdan Bin Rashid Al Maktoum Educational Award, Microsoft Fusion Award, Dubai International Film Festival, Dubai Rugby Sevens, Emirates Women Awards, Gemas Effie-MENA Awards, Dubai Lynx Awards, Dubai Print Awards, Xerox Corporate Golf Challenge and other prestigious events. Sponsorship allows Crystal Gallery to demonstrate its commitment to excellence in the region. Among the prestigious programs to which the firm has lent its support are the Dubai Desert Classic, Xerox Corporate Golf Challenge, Al Habtoor Tennis Challenge, European Seniors Tour Championship 2000, the Middle East IT Awards and the 2nd Abu Dhabi Quality Conference. Crystal Gallery's active involvement and continuous support to the sporting arena has made us the official suppliers of U.A.E. Golf Association for years.

We also believe in being socially responsible and fulfilling our obligations to the local community so we have been actively involved in activities of Emirates Environment Group, Dubai Quality Group, Dubai Quality Award, the Al Noor Centre for Handicapped Children, Rashid Pediatric Centre, Dubai Bucket Walk, Camel Caravan Charity Auction and other worthy organizations.


To be recognized as the most successful provider of corporate services of high quality standards in the awards and recognition industry through committed and quick customer service.


We, at Crystal Gallery, aim to attain a pioneering position in rendering products and services in the domain of crystal ware. We are keen on establishing our presence at all corporate, entertainment and sports events here in UAE and abroad.

By reviving the traditional and never-dying art of handcrafting in crystal, coupled with the latest technology, we are committed to deliver high quality products, superior customer service and after sales support.

We are keen to expand our retail presence by opening more stores and kiosks in UAE, thereby promoting the artistry of crystal craftsmanship.

We will nurture and develop our human resources through continuous and positive encouragement to reach optimum productivity. It is our continuing endeavor through team work to maintain the high standards set out to achieve our goals.


"Our Success has been based on our drive, determination, strong work ethics and our desire to produce the most creative designs. We pride ourselves in meeting the most demanding client requirements in record time and without any compromise on Quality".

Jafer Sura, Chairman and Founder

The following values are held important to us at Crystal Gallery:

  • Work on principles based on dedication and creativity
  • Non- compromise to quality
  • Nurture and develop our most valuable assets - our people
  • Support community by contributing to the charitable and social welfare associations
  • Encourage and reward outstanding effort and hard work
  • Respect of the local culture

ISO Certificates

Factory Tours

    Did you know that lead oxide that is used to primarily make crystal is industrially called minium? Did you know that the difference between glass and crystal is that; crystal has a higher degree of sonority i.e produces clearer and higher sounds when struck? The more lead in the glass, the more colors are reflected; it is also the reason why crystal is heavier than glass.

    Handcrafted crystal is distinct with its sharp cuts; i.e if you press your thumb against the pattern, it leaves an imprint. Occasionally handcrafted crystal will have a few small seed like air bubbles or flow lines, which happens when rising air gets trapped inside the crystal as it is being handcrafted. These air bubbles maybe visible to the eye or when held against strong light.

    To highlight masterpieces, is done with great pride at Crystal Gallery; we love to create awareness about genuine handcrafted crystal ware, so we do encourage factory tours at our head office in Ras Al Khor, Dubai, which also houses our main showroom and all our production units.

    Many organizations, academic institutions and individuals have benefited from these tours by way of differentiating between leaded crystal ware and glassware; between genuine handcrafted crystal and machine made crystal. You have the opportunity to watch our master craftsmen at work, how they create shapes along with deep and intricate design cuts from both the western and eastern parts of the world, products that are created from high end technology such as the water-jet machine which uses the speed of water to cut crystal!! You can also see how the vitro laser machine etches your own image, i.e 3D laser onto a crystal cube. It is a simple process wherein your image is captured in a special 3D camera, it is then converted into a laser file and the image is engraved in the sub surface of the crystal cube.

    We extend a special invitation to just about anyone who may be interested in this unique experience. For more information on Factory Tours please email us.

Golden Moments

Golden Moments From left to right. His Highness Sheikh Mohammed Bin Rashid Al Maktoum - Ruler of Dubai and Vice President of the UAE, T. B. McClelland Jr. - President of the American Business Council
Golden Moments From Left to Right. Mr. Jafer N. Sura - Chairman of Crystal Gallery, Honorable William Jefferson Clinton - 42nd President of the United States of America and Mr. Akbar N. Sura - Managing Director of Crystal Gallery
Golden Moments From Left to Right. Nawaf Al Temyat - Saudi Arabian Football Player and Luis Figo - Real Madrid Star
Golden Moments From left to right. Mr. Colm mcLoughlin - Managing Director of Dubai Duty Free and Sheikh Ahmed bin Saeed Al Maktoum - President of Dubai Civil Aviation
Golden Moments Mohammed bin Ali Al Abbar - Director-General of Dubai's Department of Economic Development admires a Crystal Gallery piece of art
Golden Moments From left to right. Mr. Jafer Sura - former Managing Director and now Chairman of Crystal Gallery and His Excellency Saeed Al Naboodah
Golden Moments The Pakistan Cricket Team proudly shows Crystal Gallery trophies for their victor in the LG Series
Golden Moments From Left to Right. Atal Bihari Vajpayee - former Indian Prime Minister and Anand Rathi - Chairman of Bombay Stock Exchange
Golden Moments From left to right. Mr. Jose Carreras - Spanish Tenor and Mr. Akbar Sura - Managing Director of Crystal Gallery
Golden Moments His Royal Highness Prince Sultan Bin Abdul Aziz Al Saud presenting the International Prize for Water Saudi Arabia
Golden Moments AGFUND International Prize for Pioneering Development Project Tunis 15th December 2004
Golden Moments From left to right. His Highness Prince Sultan Bin Abdul Aziz Al Saud of Saudi Arabia and His Excellency Sheik Ahmed Bin Saeed Al Maktoum
Golden Moments Mr.Navin Kapoor - former CEO of Crystal Gallery presents a special gift of appreciation to Spanish Soprano Tina Gorina i Faz